Wiig (2011) describes an effective enterprise,">

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Wiig (2011) describes an effective enterprise, "by many

Wiig (2011) describes an effective enterprise, "by many observable characteristics such as" (p. 44).

Philosophy, Leadership, and Strategy

·The management and operating philosophy focus on creating environments and practices that promotes the best possible performance.

·Top and middle management act as leaders and provide behavioral examples and role models and practice governance with integrity, purpose, and consistency.

·Rank-and-file employees are competent and effective leaders within their purviews.

·Goals and strategies are realistic, reachable, and competitive; the whole enterprise works to implement them.

·People at all levels share a common understanding of enterprise management and operatingphilosophy, purpose, strategy and the general service paradigm.

·Employees departments, business units and the overall enterprise deliver the desired service paradigms.

He then discusses many other elements that have strong inter-relatedness...There is synergy.I am looking forward to reading your thoughts. Be sure to use the textbook as the main source of information; then, outside research is welcome.

Wiig, K., (2004). People-focused knowledge management: How effective decision making leads to corporate success. Oxford, UK: Elsevier Inc.


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