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A factory manager wants his employees to start being more
More:A factory manager wants his employees to start being more respectful to him, especially one employee who seems to have a lot of referent power over the others.  When the employee with the referent power agrees to show respect toward the manager and to encourage the other employees to do the same, the manager responds by removing a difficult productivity quota that the employees hate. In this instance, removing the quota is

1. an exercise of reward power.
2. positive reinforcement.
3. negative reinforcement.
4. 1 and 3 but not 2


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This question was answered on: Feb 21, 2020

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