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Assignment1_PMLevel 1 & PMLevel 2 Situation: Ooredoo as an
Dear how are you , can check if can answer he below assignment
Assignment1_PMLevel 1 & PMLevel 2
Situation: Ooredoo as an organization engaged in developing and maintaining various applications with
different clients in the area of telecom billing. One of the applications which they maintain for billing
deals handling customer complaints. The customer satisfaction as on day stands at 90% in terms of
meeting the SLA?s. The organization has taken an initiative to improve the customer satisfaction to 93% in
a period of 5 months? timeline. The project is to be started on 1 st Sep 2016 and the end date is January
Note: This assignment to be worked on the paper using the template attached and no tool should be
The sponsor has initiated the project and assigned you as the project manager.
1. Create the project charter using the Project_Charter_2016(Template)template attached.
2. For the above project develop the Project Scope Statement using SMART technique. (You can
mention your own budget in the scope statement)Use the Define Project Scope Statement
3. Create the WBS using the following information and table. Use the hierarchical structure to
develop the WBS which we discussed during session
4. Create the WBS and the lifecycle that involves phases such as Requirements, Design,
Development, Testing, Documentation and Deployment. The work packages are:
Requirement documentation under Requirements phase,
High Level Document and Low Level Document under Design phase,
Two modules: module1 and module 2 under Development phase,
Test Plan document and Test Execution under Testing phase
User Manual under Documentation phase and
Installer under Deployment phase.
The activities under each of these work packages are given in this table. The Yellow colored are work
packages and the green colored are activities.
5. Afer creating the WBS using the same WBS structure develop the schedule of the project with
below mentioned information.
The activities under each work packages will be carried out in a sequence. Requirement is the
starting phase. Once this phase is completed, the design and documentation phases should
start. Development phase should start afer the Design Phase. Testing phase follows the
Development phase. The Deployment phase begins afer the completion of the Testing phase
and Documentation phase.
Under the Design phase High Level document work package should be developed first and then
the low level document work package.
Module 1 and Module2 under the development phase will happen in parallel.
Test Execution has to start afer the Test Plan document phase.
The duration of every activity is of Five days.
6. Estimate the duration of the project. Calculate the critical path and also find the total float for all
7. What are the actions you are going take afer the schedule planning? Briefly identify the issues,
risk and what actions you will carry to make this project success.
Monitoring and Controlling---Cost Management
8. All the activities in the above project estimated to be $100 each. We are at the end of October
31st and measuring the progress of the project. The status says Requirements phase and the
documentation phase are completed. The money spent for Requirements phase is $800 and the
for the Documentation phase it is $700.
Calculate the CV, SV, SPI, CPI, EAC, ETC and VAC. Prepare the report using the Project Dashboard
template- Updated V2 template attached.
9. What action you will take for this project. Write in brief.
This question was answered on: Feb 21, 2020
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