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I need help with the questions in this case study. In this

I need help with the questions in this case study.

In this activity, you will review the case study related to evaluating customer satisfaction with a banking website in Kuala Lumpur, Malaysia. This case study will take you through the steps used by the researcher in developing the problem statement, developing a conceptual model, identifying the variables, and developing definitions of the variables. Read and study the case study and answer the questions at the end of the case study. You should copy the questions into a separate Word document, answer the questions in the document you create, then turn in that document.


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